Getting started is simple
From insurance verification to your first infusion, we handle the details every step of the way. We verify your home infusion benefits, manage the prior authorization process, and keep you informed throughout. Once approved, we coordinate your first nursing visit and deliver your medication and supplies 2–3 days in advance. When your nurse arrives, everything is ready to go.
Step 1 - Intake & insurance verification
Complete a short intake form with your contact information. Once submitted, our team will reach out to gather the additional information needed to begin the insurance verification process.
Step 2 - Authorization
Our billing team submits your prescription and clinical documentation to your insurance provider for prior authorization and works to secure coverage for your medication and infusion services. We keep you informed every step of the way. The authorization process typically takes 10–14 business days.
Step 3 - Welcome & scheduling
Your nurse schedules your first visit at a time and location that works for you. Before your first visit, our pharmacy team will contact you to review your medications, confirm any possible interactions, and coordinate delivery. Once everything is in place, you’ll receive a welcome email with direct contact information for your nurse, the pharmacy and our billing team.
What to expect
The same nurse for every infusion - a trusting, consistent relationship.
A scheduled infusion appointment at the location and time of your choice.
Direct access to contact your nurse at any time of the day. Call 911 in an emergency.
Ready to get started?
Start your intake today - we’ll handle the insurance, scheduling, and delivery. Are you a provider? Refer a patient in minutes.